FAQ

When will my order ship?

Most items in my shop are ready to ship, unless otherwise noted in product description. Ready to ship pieces will ship out within 3-5 business days after purchase. Once your order ships, you will be contacted via email with a tracking number.

What shipping carrier do you use?

I ship via USPS. At this time, I only ship within the United States. Larger pieces may ship via UPS, which will be stated in the product description. 

Do you accept custom orders?

At this time, I do not take custom orders. Thank you for understanding.


How do I know when you list new pieces? 

I don't have specific days that I list new pieces but it is usually a couple times per week. I always post about new items as they are available on IG (@alchemyglassworks). Follow and turn on post notifications to be the first to know. In addition, I now have a newsletter option available for those who prefer to be emailed. You will only be emailed regarding new pieces and never spam. 

Do you sell your patterns?

No. I do not sell or allow my designs/ patterns to be replicated. There are a lot of artists that do sell patterns and many free pattern resources out there. Thank you for respecting me and my intellectual property 🖤

Are you interested in wholesale opportunities?

 While I do appreciate the interest in my work, I am not interested in wholesale opportunities. In short, I don't and physically can't mass produce pieces and I work very hard to keep my own shop stocked with the few pieces I can finish in a week's time and have no time or interest in stocking someone else's shop. Thank you for understanding.